FAQs
Our goal is to provide you with all the information you need to have a smooth and enjoyable shopping experience. If you have any additional questions or need further assistance, please don't hesitate to reach out to us at support@jbconsignment.com. Thank you for choosing JBConsignment, where quality and value meet.
Frequently Asked Questions
What types of products does JBConsignment offer?
JBConsignment offers a wide range of products including pet supplies, mobile and tech gadgets, garden and outdoor equipment, electronics, and kids' toys.
How can I place an order?
You can place an order directly on our website. Simply browse through our categories, add the desired items to your cart, and proceed to checkout.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout.
How long will it take to receive my order?
Standard shipping usually takes 5-7 business days within the United States. Expedited shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we offer International Shipping.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please refer to our Return Policy page for more details.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately at support@jbconsignment.com with your order number and photos of the damage. We will arrange for a replacement or refund.
How can I contact customer service?
You can contact our customer service team by emailing support@jbconsignment.com. We aim to respond to all inquiries within 24-48 hours.
Do you offer gift cards?
Yes, we offer gift cards in various denominations. You can purchase them directly from our website and they can be used towards any purchase at JBConsignment.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible at support@jbconsignment.com. We will do our best to accommodate your request if the order has not yet been processed or shipped.